Front Office: 

925-472-6618  

925-472-6617

 Direct Line:

650-766-8702

Fax: 650-677-1508

MEETING OUR ELDER

NEEDS WITH LOVE AND COMPASSION

Pacific Senior Care Services, we are known as a very compassionate and caring agency. Our office is located in the heart of Walnut Creek. We walk and breath in every step our core values: Love and compassion.

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Kelly Gonzales 

Founder - Owner

Managing Director

Kelly’s Biography....


Ms. Kelly Gonzales is a former Regional Manager for an in-home health services in Northern California.


Marketing Director for a senior living community in San Francisco Bay Area.


Responsible development with account executives in community outreach, coordinating weekly in-services with clients.


 Ms. Kelly attended college in the Bay Area and got An Associate's Degree on Sciences in Marketing, Beauty 

(cosmetology)- and General Business Management. Graduated 1992


Over 20 plus years of experience in the financial and insurance industry on different capacities from Financial Jr Advisor  to License Financial Advisor at Citibank, Wells Fargo, First Republic Bank, and working as a Loan Officer 2 at San Mateo Credit Union. During that time, Kelly attended The American College of Financial Services for her Master of Science and CFP designations on financial planning to keep sharpening her skills on business, insurance and finance.  1992- 2012


Kelly Gonzales has been an insurance broker in the Bay Area since 2004.


Former Vice President - Bank Branch Manager for San Francisco Bay Region 2004-2012.


Kelly Gonzales is a Founder and Owner of "Gonzales Insurance Financial Group" known as "The Gonzales Solutions Group" in San Francisco Bay Area, to help clients with age-specific planning, with life insurance products and services.


 Mrs. Gonzales  is a Founding Director of Pacific Senior Care Services LLC. in Northern California since 2014.. She has also served providing her expertise, as a marketing senior advisor.  Utilizing  her one on one approach and providing training for License assisted living facilities in Southern California, Pasadena -2018 


She was honored to received for 5 consecutive years The Best Senior Care Organization Awards from  2015 to 2020


 Pacific Senior Care Services LLC received the  5th annual Healthcare & Pharmaceutical Awards in the category of  Client Service Excellence Award 2020  "Best Elder Care Placement Services Provider" - Northern California


On 2019 Mrs. Gonzales pursue the designation for senior care advisor credential.


On 2021, Kelly decided to partner with a marketing insurance company and acquired Pacific Insurance Consulting, enhancing the senior services with senior insurance planning.


Member of the National Care Planning Council - NCPC. 2014 - Current


Bilingual in English and Spanish.





 Our  Mission Statement


 A commitment to helping elders with love and compassion and helping others to make their life better with dignity and respect through professionalism and outstanding service.



Core Values



*Compassion: Observe, listen understand and assist.


*Love: A complete acceptance, unconditional feeling of positive mind state. 


*Respect: Treat people with courtesy, politeness, and kindness.


*Integrity : Honor our commitment to those we serve.


*Service: Customer commitment. Develop relationships that make a positive difference in our customers' lives.

 

MY STORY....

By Kelly Gonzales (Founder)


On 2010, my father got a severe stroke unexpectedly, while staying in the country house gardening. It was his favorite place to relax and enjoy nature, he called it "his work of art" but suddenly that day turned to be different.

When I got the news about my father, I was attending a bank meeting in the City of San Francisco. I was in shock about my father's incident, and the only thing I wanted at that moment, is to be with my loving father.


It was a life changing experience for my whole family and for myself. We had to deal with many emotions and it was so difficult seen my dad reach a point of needing around the clock, once when he was the one who had provided for his family for all these years.


It became obvious at that moment, that my father will need help in order to come home and stay in it. So my family and I had to make decisions on finding someone to help us with all this tragedy. We were very overwhelmed with the whole process, trying to search for a good, reliable, compassionate senior care service, mainly searching for that "Peace of Mind" that every family needs in the time of need.


Finally, we were able to find the right person to assist with my dad's health and recovery stage, taking into consideration my mother's well being.


I know at first hand, how desperate anyone can be in this situation and how important "Peace of Mind" is for everyone involved.


I always believed, that everyone has a main purpose in this life and I kept thinking about my father and how difficult it was putting all the right people to help out in the time of need.


After a lot of thinking and praying, I decided it was time to put my years of experience, talents and skills to work doing something that will impact people's quality of life, and making a difference on others in the community.


On 2014, I was able to launched & operated Pacific Senior Care Services, helping seniors and putting my company as a resource to provide the right choices with many services for the senior community.


The word "Pacific" means peaceful, preserving peace, tranquil....This is our commitment to you, creating a peace of mind, bringing comfort and joy to the families and loved ones.


God has been very good to me and I am thankful to be in this journey with you....God bless!


@ your service,


Kelly Gonzales,

Founder - Director

State License #OD34502

LET US HELP YOU TO MAKE THE RIGHT CHOICE......

WHY US.......


We are a very reliable full service senior agency, helping seniors and putting Pacific Senior Care Services, as a resource to provide the right choices with many services for the senior community.

Helping them to find the right Senior Assisted Living Community or maybe an independent living community with kindness and integrity, also we provide concierge care services in their home.


Care Managers can help with : 


*Communication with family, friends, and support

*Comprehensive assessments.

*Plan care management working with health professionals. 

*Working for you in negotiating rates within your budget.

*Coordination of health care and community services.

*Preserving  confidentiality and clients rights.

*Home safety evaluation.

*Assistance with long-term care planning


We offer a free consultation for our valuable services and resources partnering with professionals in the healthcare, insurance and financial industry.

We put our experience and knowledge to work for you and your loved ones. 

We have flexible schedules and work 7 days a week.

Explore Our Services