Front Office: 925-407-4721
Direct Line: 650-766-8702
Care Director: 925-472-6617
READ WHAT OUR
CLIENTS ARE SAYING
Pacific Senior Care Services, we are known as a very compassionate and caring agency. Our office is located in the heart of Walnut Creek. We walk and breath in every step our core values: Love and compassion.
Customer True Testimonials
making a difference.......
“Way to go! 5 Star...
Kelly was very helpful, professional and compassionate with our search for a temporary facility for our Dad after his injury. She was very quick to respond and started the search immediately, which was very important as insurance doesn't provide much time in these situations, unfortunately. She took the time to visit Dad, talk with the nurses and got to know the family as well. She truly cares about her clients and I believe that makes all the difference. She has a very good heart!”
- Laura O.
“Pacific Senior Care Services,
They found a great place for my mom and when out of the way that's the best home that she could be and they are very caring. Thank you so much”
- Joe Soares
Thank you for visiting my mom. After sharing with my daughter that you were coming to visit the home last Sunday, my daughter had a Thank you "Bouquet " of flowers for you. I can not Thank you and God enough for this find. Teresa does an amazing job and is truly our family Angel. God bless you.
Kelly's with Pacific Senior Care Services was God''s answer to our family''s prayers. We knew Mom could longer live alone & we were looking for quality residential services that would provide Mom with a clean, interactive & loving environment. In one day, they located one in our hometown. We are truly blessed to have met Kelly & we highly recommend them.”
- Tina L.
“Thank you for all the wonderful work you have done. Thank you for the assistance on finding placement for my aunt. You guys did an amazing job!”
- Wilson - Pleasant Hill, CA
“Kelly Saleh of Pacific Senior Care Services stepped in to help place my aged sister-in-law into an appropriate Board and Care Home. She was being discharged from a skilled nursing facility after a bad fall. My husband, her brother, and I are currently living in Paris, France and felt helpless to effect a good outcome for my sister-in-law who lives in San Francisco. Kelly talked with us, learned the parameters and aggressively sought out the best solution under the circumstances. She took the bull by the horns, took the patient to her home to select clothing, find her purse, keys, check book and took care of the various steps to effect a good placement. We are grateful for her assistance and competent casework. She was quite responsive to us and is an active problem solver. We recommend her services.”
- Olivia Diaz (Paris-France)
“I don't know what my family would have done without Kelly after my grandmother had surgery and suffered a fall. Kelly held our hand along the way and helped us to find a board and care facility when my grandmother could no longer live on her own. Kelly is so kind, knowledgeable and truly passionate about her job! My family and I truly appreciate all of her efforts during this difficult time!”
- Stephanie (Danville, CA)
“I have the pleasure of working with Kelly with in the past 90 days. She is very efficient, professional individual. Her priority is to provide the right placement to each and every client giving emotional support to families who are in need and help them through the whole process.
Thank you for your support.”
- Mrs. Clarke. (RN)
“Kelly and Team are very professional, loving and caring.
We really trust them with all their qualifications and the effort they put in each placement with their weekly follows ups.
Thank you for being such a wonderful resource for the community and Kelly you Rock!!”
- Mrs. Caparas (RN)
“I can not say how happy I am with the care that Kelly provided in relocating my dad. I live out of state and was completely helpless when he had to be moved to a new home. Kelly made the transition so easy for him and sent me pictures along the way. She even arranged for a birthday party and ballons to make him feel welcome. She does not hesitate to answer her phone or text messages when I have any concerns. She has gone above and beyond in helping with this difficult process. I am glad she is there for our family. Every family needs to have someone like Kelly looking out for them.
Happy birthday and God Bless you!”
- D. Brown. (Oregon)
“I was referred to Kelly to assist me in the difficult decision of placing my grandmother in a Senior Living Home. I didn't know where to start, I was overwhelmed, unfortunately it was my only option. Thankfully, Kelly was ready and willing to help me, right away. I called her on a Friday and was meeting with her as soon as the very next day, Saturday. She helped put me at ease, answered all of my questions, she truly made me feel like she cared and never made me feel rushed. Kelly is a very sweet, compassionate, patient, intelligent, understanding and beautiful individual! She handled my case in a very effective manner, within a month she was able to place my grandmother in two homes. The first one didn't work out after just one day, she didn't step down nor did she feel discouraged. Kelly continued to assist me and found a second home that would better suit my grandmother. Thank you for all of your help and support, I truly appreciate it and I am blessed to have met you.”
- J Molina.
“Kelly is so professional and courteous. She helped me when I didn't think know one else could, my mother health was declining and no longer able to be @ home but I didn't want her in a nursing facility. Kelly worked wit me wit time being of the essence and my back against the wall. She was able to place my mom in a small home like environment. This was very hard for me but Kelly has made the transition smooth. Thank you Kelly and continue helping others. I can't thank u enough for being so caring to me and my mom...awesome!!!!!”
- Lisa McClain Dunn
“One word describes Pacific Senior Care Services, Amazing! Kelly was with us every step of the way. She completed all the leg work prior to taking my Dad and I to look at the different care homes. She made sure everything went smoothly. Her compassion is over the top! This should have been a very stressful time for our family, but Kelly made it so comfortable and the transition for my Dad went smoothly. He loves his new home and the employees at the home are very special people and helping him every day! Kelly, I can't thank you enough! You are truly an ANGEL!”
- Barbara Harvey
“I wanted to write this review to express how WONDERFUL Kelly at Pacific Senior Care Services has been! Kelly is the MAGIC to finding your loved one the RIGHT place that's best suited for them. She eased our families fears, took time to answer all our questions and above all- connected with us with such humanity and compassion for such a delicate situation. We enjoyed a lot of laughs together & found in her, someone we could trust. We highly recommend her help & services!! Thanks for all your help Kelly!!”
- Lisa D.
Many other testimonials......
"When I think about Pacific Senior Care Services I think of Compassion, "People don't care how much you know until they know how much you care." I found this to be true, when it comes to Pacific Senior Care Services, they truly care! When my father's health started to deteriorate, I realized that he needed Assistant living so I talked with one of the social workers at Kaiser Permanente, and she highly recommended Pacific Senior Care Services. So I gave them a call and that's when I spoke with Kelly the Director, she assessed my needs and then she gave me the best recommendations. Thats when I found out, Pacific Senior Care Services seemed to be a true friend indeed, during our time of need. They were there for my father and I, every step of the way YES! Through the whole process! They were successful in finding the best care and negotiated the best affordable price for us. Kelly operates in a spirit of excellence and professionalism, she's very courteous and compassionate. I would highly recommend this services to anyone that's looking for the best senior care service. Thank you very much Kelly, keep up the good work!”
- Anthony Cheney
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“Kelly was a godsend when my elderly Mom became ill and ended up in the hospital. I was her sole caregiver and the Doctors were insistent that she could no longer live with me without round-the-clock care. Since I work full time I was desperate for help in choosing a quality, caring and affordable living situation for my Mom.
Kelly helped to navigate the labyrinth of choices until we found the perfect residential house for my Mom's needs. Kelly even took time out of her day to visit my Mom on multiple occasions while she was in a Rehabilitation facility.
She helped guide my Mom and I through the entire placement process. What could have been a nightmare was instead an easy, streamlined placement. The facility we chose was clean, bright, inviting and the staff is fantastic & very caring.
- Shari Trussell
“I was very bless when I met kelly. She was amazing, compassionate, sincere, and very loving person. She wants to help people. She really cares for you. God is good. She becomes my very good friend. From the bottom of my heart, I am very grateful to know her.”
- Mr Tacaldo, Administrator
“Kelly Saleh spoke with my friend a little over a month ago and left her business card about her business, Pacific Senior Care Services. My family and I did not know at the time that we would need assistance but her card remained in my car in case someone would need help with a loved one. Last week suddenly, my family needed help. Trying to weave through and get the best options for my mom was overwhelming since we had thought we did the right thing 45 days ago. Kelly jumped into action, met with us and took us to some wonderful places. She guided us through very quickly and gave us support. Today, we have made a decision and my mother will be moved to a much better home with a loving caregiver soon. Kelly's compassion and professionalism helped carry the burden. I recommend Kelly to anyone who needs assistance.”
- Marla Oliver
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